I think they were great I really appreciate it thanks 🙏 I would like to see some of the Raw material tho I think a piece uncut would be pretty as well but I liked them and I want to get a display case to put them in so I can keep looking at them I would love to see or get a alexandrite I don't care if it's damaged or not I just want to see one in person for myself also the wilfenite would be cool to I appreciate it all of them yall are getting tho I will continue to get more I thought about the next size package to get even bigger ones but I'm on a low income for now thanks 🙏 Shane Womack
Thank you for your review! ✨
I'm so glad you liked it!
I'll make a note of your preferences in your customer profile!
I'll do my best to ensure you continue to enjoy our products!
My entire shopping experience with Wabi-Sabi Gems has been absolutely wonderful! From the easy ordering process to the excellent communication and personal attention, I couldn't be happier!
I love that they allow customers to share their gemstone preferences, and even better, they actually listen! The personalized handwritten postcard was such a thoughtful touch and made me feel like a valued customer rather than just another order number.
Shipping from Japan took a little longer, which was expected, but my order arrived safely and was absolutely worth the wait!
It's refreshing to find a company that genuinely cares about its customers and puts so much thought into the little details. I honestly don't have any suggestions for improvement at this point. Just keep doing what you're doing! You've definitely gained a loyal customer, and I'm already excited for my next box! 💜💎
Every day, I’m experimenting to see if there’s a way to connect with customers online as if we were face-to-face 🙇♀️
Even though we can’t see each other’s faces, I’ll do my best to provide you with products and services as if we were standing right across the counter from each other ✨
This is such a fun package to receive!
Thank you so much for your kind feedback! ✨
We’ll continue to do our best to ensure everyone enjoys our content!
I ordered a one-time box just to see and let me tell you, I was impressed. The gemstones look amazing, but there was something even more amazing in the box… the postcard. I had written to them about gem hunting in the Adirondack mountains and they referenced that very thing in the note they sent me! I was blown away. I have told EVERYONE about it. It is rare to find a company that cares for its customers as much as they do.
I'm so glad you liked it! ✨
I'll do my best to keep making content you'll enjoy!
Great shopping experience! Everything was easy to find.
We hope to see you again soon! ✨
It was a pleasant experience.
We'll do our best to keep you entertained in the future!
I love them I can't wait for the next one
Thank you so much for the wonderful review! ✨
The Wabi-Sabi store is easy to navigate and use. I had a question about upgrading my subscription and my email was answered very quickly, and very politely. I recommend Wabi-Sabi highly!
Thank you!
If you find anything hard to read or difficult to use, please feel free to let me know anytime ✨
I don't know where but it said something about a person could make a request I didn't see where to but I thought I would see about willemite ,andalusite lolite alexandrite color changing Garnet hackmanite just naming some topaz beryl argonite heck any of the odd balls lol crazy and out of the ordinary
We receive requests, preferences, and feedback on items you don’t like via email!
Since we can’t identify customers based on reviews, we kindly ask that you contact us via email instead. 🙇♀️
Please send your email to hello@wabisabi-gems.com!
The gemstones were absolutely beautiful.
The presentation box and information were amazing.
The personalized card was an especially sweet touch to put this package over the top of expectations.
I received a teeny tiny Myanmar spinel that had such an intense color that I wish they had sent 2 lol.
I'm so glad you like it!
Thank you for enjoying it.
I'll keep an eye out for spinels so I can send you some the next time I have the chance ✨
Please feel free to contact me anytime if you have any questions!
▷Update
After checking, we only have a record of one shipment in June 💦
Did you place the order using a different name or email address? If the email address is different, your customer information will be managed separately, so please contact us!
I absolutely love the gems that I received. They are beautiful and I can't wait to turn them into jewellery!
If you decide to turn it into jewelry, please let us feature it on our website!
We’d be thrilled if you like it ✨
Frequent updates, and an easy way to skip a month (or a few).
Thank you!
If you have any questions or requests, please feel free to contact us anytime!
I decided to treat myself to a subscription for no reason other than I like sparkly things. I got my first package and have absolutely no regrets. The gems are beautiful and the whole package was cute and fun. Now I have more sparkly things. Yay.
I love sparkling gems and stones with their own unique character too ✨
We hope many more people get to experience that same joy!
Very much happy with everything.
Thank you for your review! ✨
We'll continue to work hard to provide great service.
I did not know what to expect but was incredibly touched by the handwritten letter and cute informational booklets! I’m so happy to have found this store.
We apologize that our service details may be difficult to understand at first glance. 💦
That said, we’ll do our very best to provide our users with the best possible experience, so we appreciate your continued support!
The second box I got was so pretty! The herkimer diamond is definitely a first for me, which was really cool. I did upgrade my plan so I’m excited for whats to come!
Thank you for the upgrade! ✨
Herkimer diamonds are small but truly beautiful stones!
I hope to visit Herkimer someday.
Great experience!
I'm so glad you liked it! ✨
I'll do my best to make sure you enjoy the next one, too!
Excellent all around. Love the stones and the whole experience. Can’t wait for next month
Thank you so much — so glad you're enjoying the experience ✨
Can't wait for you to see what's next 🙇♀️
Everything arrived very well packaged and I loved the presentation of the box when opening it! There was a postcard included that shows a scene from Japan and a note about some of the gems for this month. The booklets that are included are very well designed, showcasing designs from other members and giving a little intro into a different form of gem-based art each month. This month also included a spotlight article on one of the suppliers and I loved to be able to learn more about where some of the gems come from!
Overall, I highly recommend the subscription and I can't wait for my next box and many more to come!
Thank you so much for such a detailed review! ✨
It means a lot to know that the postcard, the booklet, and the supplier spotlight all came through the way we hoped. Sharing the stories behind the gems is something we really care about, so hearing that it resonated with you is truly encouraging.
We'll do our best to make your next box just as enjoyable.
From the ordering process, to customer service, to the package itself. EVERY SINGLE STEP has been SO pleasant. The gems look great quality to me. Customer service makes me feel well taken care of and appreciated. They even sent me a green gem specifically because I mentioned it's my favorite. I'd rate more stars if there were more to rate.
Thank you so much — this truly made our day! ✨
Knowing that every step of the experience felt good, and that the green gem we chose was just right for you, means everything to us.
We'll do our best to make your next box just as special.
Love the kit. Only issue is the 2 journal books are not translated.
Thank you for your feedback!
The two extra booklets are our Japanese editions — included as a bonus. They're the ones we've been creating in Japan, and if you ever get a chance to flip through them, we'd love to hear any thoughts that might help us shape the English edition!
